Due to the fact that we are a very small business all sales are final, we do not accept returns or refunds. Please carefully read item descriptions and measurements. The majority of our items are preloved or handmade, any major flaws will be noted in each item's description and will be visible in the product photos. Carefully consider the measurements and condition of each item before purchasing as all sales are final. If you have any questions about a specific item or your item has been damaged in transport please reach out to us at firstname.lastname@example.org.